Frequently Asked Questions
Everything you need to know about our curated home essentials.
What materials are used in NOOE products?
We prioritize premium, sustainable materials including solid hardwoods, high-grade aluminum, and eco-friendly textiles to ensure longevity and a minimal environmental footprint.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day window for returns on all unused items in their original packaging. Please contact our support team to initiate a return authorization.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.
Are your products covered by a warranty?
Every NOOE purchase includes a 1-year limited warranty that covers manufacturing defects. This does not include regular wear and tear or damage from misuse.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 2 hours of placement by contacting our customer service team.